We help businesses and non-profits become sustainable. Many organizations begin with a strong vision and structure in place but over time these calcify and it becomes less able to seize opportunities and dodge curve balls. External factors, such as changes in the economic environment or new government policies and internal factors, such as interpersonal conflicts or burnout, are constants. Effective organizations not only learn to address fluctuations, but develop internal structures in order to anticipate and adapt to them as part of their normal business practice. The goal is not just to sustain, but also to effectively serve the needs of the customers or clients on an ongoing basis.
Whether the work is strategic planning, board development or a more targeted endeavor, we rely on four key principles to guide our work.
People need to be in charge of decisions that impact their lives. An effective organization requires the full participation of everyone involved. We begin with a series of conversations with all stakeholders to generate a better understanding of the current state of affairs.
It's the life-blood of a healthy system. It’s not enough to have one good conversation or even a series of conversations. We help the organization develop appropriate structures for ongoing communication, not just more meetings.
People are most accountable to themselves and the people directly around them. Peer-based accountability practices such as personal goal setting and 360 reviews foster enhanced buy-in and participation.
The best decisions come from a full understanding of various perspectives. We work with organizations to provide more useful information to stakeholders and then by facilitating group discussions and interviews, we help people impacted by changes voice their ideas, concerns and interests.
Partial List of Clients
City of Asheville Downtown Master Planning Group
City of Asheville Transit Commission
City of Asheville Multi-Modal Commission
Community Action Opportunities
Southern Highlands Craft Guild
Tri-Area Health Centers
- YWCA of Asheville
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For more information please contact Sara to discuss your situation.