
Someone recently asked me what made me go into mediation. I launched into a rather impassioned speech and at the end he asked if I had written about this. Evidently, I had more to say on the matter than I realized so I took his advice.
I became interested in mediation because I saw in my work with organizations and my observations about human nature that while our basic state involves a fair amount of discomfort or even suffering, we rarely make a change to relieve that suffering unless we are in crisis. Sometimes “bottoming out” is a solo experience, but more often it happens when two (or more) people face a conflict. That conflict may have been just beneath the surface for months or even years, but eventually something will happen that triggers an all-out crisis. Once that has occurred, it’s almost impossible to go back to the status quo.
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