Mediation is simply the art of helping people have a good conversation. When people are in conflict, communication tends to break down - right when they need it the most. We help couples transitioning out of their relationships sort out the logistics of the separation.
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We help businesses and non-profits become sustainable. Many organizations begin with a strong vision and structure in place but over time these calcify and it becomes less able to seize opportunities and dodge curve balls. Learn to be a truly effective organization.
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I’m excited to share this talk I did as part of the Ignite Asheville series. I spoke about one of my favorite topics: conflict, or more accurately conflict resolution and how it can change the world. Thanks to the wonderful people who organized the event. (Yes, this is me even though they spelled my name wrong.)
All of my work, whether it is mediating a separating couple or assisting an organization in transition, relies on some basic principles.
• People need to be in charge of decisions that impact their lives. When people create their own solutions, they are tailored to their needs and ultimately more durable.
• Communication is the life-blood of a healthy system. Some people communicate well until conflict presents itself. The trick is to expect the conflicts and to build in structures for handling them when they arise.
• People are most accountable to themselves and the people directly around them. Top-down rules and mandates suck the life out of everyone.
• The best decisions come from a full understanding of various perspectives. This requires transparency, honesty, and casting a wide net when seeking input.